FREE SHIPPING ON ALL ORDERS
SHIPPING & RETURNS
SHIPPING POLICY
All orders within the continental United States ALWAYS qualify for free standard shipping. Your order will be processed and dispatched within 4 business days, and delivery times may vary based on your location. We sincerely apologize that, at this time, we do not offer shipping outside the continental United States. We are continuously working towards expanding our reach.
RETURN & EXCHANGE POLICY
We accept returns and exchanges for unworn, unused items with all original tags still attached. Please initiate your return or exchange within 14 days of receiving your order.
The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe return of your item. A restocking fee of $8.99 will be added for each item returned. This fee covers the cost of processing, inspecting, and restocking the product. An exchange fee of $3.99 will be added for each item exchanged.
To Initiate a Return or Exchange please email info@newalbany43054.com to obtain a Return Authorization (RA) number. Clearly mark the RA number on the outside of your return package. Ship the item(s) to the address provided with the RA number within 3 days of receiving the RA.
Refunds or exchanges will be processed within 3 business days upon receiving and inspecting the returned item(s). Refunds will be issued to the original payment method used during the purchase.
Unfortunately, we cannot accept returns or exchanges for items that are not in their original condition, worn, or missing tags.
Thank you for your understanding and cooperation with our Returns and Exchange Policy.